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PROJECTS

2021-22

CRISIS CENTRE

About the Client

The Crisis Centre of BC is dedicated to providing help and hope to individuals, organizations, and communities. Spanning the spectrum of crisis support, suicide prevention, and postvention, we engage staff and volunteers in a variety of services and programs that educate, train, and support the strength and capacity of individuals and communities.

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Project Details

The Crisis Centre has identified client relationship management as an area of improvement within the organization. The 180dc Team will work cooperatively with the Crisis Centre's communication, outreach, and operations teams to identify and implement a new system for client relationship management.

Consulting Team

Project Manager: Ritesh Tota
Consultants: Sofya Langman, Bharat Maheshwari
Analysts: Henry Chung, Leon Carlson

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